Writing Effective Emails (Online)

This Online Mini-Course is the first in a new series at the International Institute in Spain, Business Competencies in English: Targeting and Refining Skills for the Business Professional. 

En este minicurso online, los alumnos escriben correos eléctronicos en inglés como parte de una nueva serie para profesionales.

Sending and receiving emails is an essential function in the business world. For those who write emails in a language other than their own, extra time is needed to ensure their message is clear, miscommunication has been avoided, and no cultural toes have been stepped on.

This 7.5 hour online mini-course is designed to help professionals develop their competency in effective communication by improving their writing skills, ensuring a professional and polite tone, and managing their time better when reading and responding to emails. Competencies covered in this course are Effective Communication and Time Management.

This mini-course is for students at a B2 (Upper Intermediate) level or higher. Students will be required to write emails as homework assignments to make immediate use of the new skills they have practiced in class. Each class is 90 minutes long and will be conducted online with Zoom.

Session 1: Back to (Writing) Basics

Session 2: What do you want from me? Writing effective subject lines

Session 3: To the point, politely

Session 4: Top-down communication (but not top-down management!)

Session 5: Managing emails effectively